The starting point
The business was scaling, but People tasks were split across managers and done differently each time. There was no single hiring process, onboarding varied from team to team, and feedback and people decisions were never recorded systematically.
What we did in HR
- Analysed the current People processes and found where the company was losing time and people.
- Defined which HR and recruiting processes were needed now and what could wait.
- Created a simple, clear hiring and onboarding process.
- Prepared working templates for 1:1s, feedback and exit interviews.
- Organised materials and responsibilities so the system did not depend on one person.
Where we added AI
- Job description drafts and text adaptation for different roles.
- Interview structures and summary templates for managers.
- Onboarding materials and an internal knowledge base.
- Rules for reviewing output and safe AI handling of personal data.
An important boundary
AI was used to prepare materials and reduce routine. Decisions about candidates and employees stayed with people — that was built into the rules from the start.
What the client gained
A basic People system fit for daily work and independent of any single employee, plus a set of AI tools that cut repetitive preparation.